Time for a change – time for a new job! You are a Call Center Agent and looking for a new professional challenge? Then stop searching! We offer the job you are looking for: a secure job, fair compensation and exciting new tasks at an attractive company in Mainz am Rhein. Apply now online – quick and easy! We value equal opportunities and welcome applications from people with disabilities.
Das dürfen Sie erwarten
- If you speak fluently a third or fourth language of any of above languages, we offer a monthly language bonus of €100 gross
- Direct recruitment into a permanent position at our customer
- Numerous direct contacts with personnel decision-makers
- Appreciative and trustworthy support during the entire placement process
- Individual advice on job selection and career planning
- Salary structure depending on qualifications and professional experience
- Working time model: flexible, hybrid and remote
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Ihre Aufgaben
- You are the first point of contact for our guests for all questions relating to their reservation
- You will keep up to date with the services and offers of our hotels: Our guests feel very well advised and will be happy to book with you again
- Satisfied guests - you are in close contact with the hotels and pass on their personal wishes for a perfect stay
- You will processing guest reservations via all our communication channels
Unsere Anforderungen
- A Guest Service Associate must multi-task (talk, type, search multiple screens) without impact to the guest
- Must be computer savvy and have the ability to type and utilize keyboard functions to navigate multiple programs and screens quickly and accurately
- You have strong telephone, computer skills, good organizational skills, and the ability to work in a team
- You are fluent in English and one of these languages: German, French, Dutch, Czech, Swedish
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